Gas / Petrol Post Drivers Warranty
The purchase of a Rhino Tool, as outlined in the warranty terms, automatically serves as the product registration and the start of the customer’s One (1) year (12 months) warranty. There is no need to fill out a product registration card or on-line form. The Rhino Service Technician will use our number marking on the tool and proof of purchase supplied by the customer, to determine if the tool is still covered by warranty. If proof of purchase is not available, the date the tool was shipped from Rhino Tool will be used to determine eligibility for warranty.
Rhino Tool Company, Inc. (“Rhino”) warrants to the original purchaser, purchasing the Equipment in new condition, in original packaging from an authorized dealer that its Gasoline Powered Post Driver will be free from defects in workmanship and materials (the “Limited Warranty”).The Limited Warranty shall survive for the lifetime of the product with respect to the Hammer and Anvil components and for twelve (12) months with regard to all other components, excluding the Honda GX35 engine for which Rhino provides no warranty and for which the warranty provided by American Honda Motor Co., Inc. shall be the sole warranty applicable thereto. This Limited Warranty is non-transferable.
For Warranty Claims contact your dealer or distributor. Proof of purchase date and serial number is required. In the event of a warranty repair, the post driver should be returned to a Registered and Warranty Authorized Rhino Servicing Dealer. Rhino’s obligation under this Limited Warranty is expressly limited to the repair or replacement, at Rhino’s election, of such defective Gasoline Powered Post Driver, which is proved to be defective upon inspection by a Rhino-certified/authorized technician.
This Limited Warranty does not extend to a Gasoline Powered Post Driver which has been subject to misuse, neglect, or accident, nor does it extend to any Gasoline Powered Post Driver which has been repaired, altered, or serviced by unauthorized persons. This Limited Warranty does not cover any damage or adjustments required to any Gasoline Powered Post Driver if such damage or adjustment is caused by the use of supplies, parts, or attachments not sold or approved by Rhino.
EXCEPT AS OTHERWISE PROVIDED HEREIN, RHINO DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL RHINO BE LIABLE FOR ANY LOSS OF BUSINESS, REVENUES, OR PROFIT OR OTHER INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING OUT OF ANY DEFECTS IN OR PERFORMANCE OF THE GASOLINE POWERED POST DRIVER, HOWSOEVER CAUSED.
Important Instructions for obtaining warranty:
The purchase of a Rhino Tool automatically serves as the product registration and the start of the customer’s One (1) year warranty.
It is recommended that the dealer or customer keep a sales receipt or other record of the purchase date to assist in accurately determining warranty coverage on the tool.
If a repair or replacement is needed within one (1) year, a Warranty Claim form will need to be completed at that time. Any repair or replacement requires Pre-Approval by a Rhino Authorized Service Center.
Rhino Tool Company warrants the original purchaser (end user), purchasing the equipment in new condition, in its original packaging, from an authorized Rhino Distributor or Dealer, that its products will be free from defects in workmanship and materials, for a period of one (1) year. This Limited Warranty is non-transferable. Additionally, the Rhino Pro-Series Gas Post Drivers have a Limited Lifetime Warranty on the hammer and anvil (impact components).
The Honda Engine is backed by a Limited Warranty, as outlined and provided by American Honda Motor Company. Rhino Tool Company provides no warranty coverage on the Honda engines. For warranty claims on the Honda engine, please refer to the Honda Manual and/or an Authorized Honda Service Center for terms and warranty processing. http://engines.honda.com/dealer-locator.
Warranty Limitations:
The Rhino Warranty does not cover standard wear items (including O-rings, sleeves, chucks, adapters, and drive caps) from normal wear and tear, improper use, improper maintenance, or lack of maintenance. Additionally, the Warranty does not extend to any product which has been subject to misuse, neglect, or accident, nor does it extend to any unit which has been repaired, altered, or serviced by unauthorized persons. This Warranty does not cover any damage caused by attachments or modifications (not sold or approved by Rhino). Warranty will be considered Void, if tamper proof seal is missing.
Warranty Disclaimer:
Except as otherwise provided herein, Rhino disclaims all other warranties, expressed or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall Rhino be liable for any loss of business, revenues, profit, or other indirect, incidental, special, or consequential damages or loss arising out of any defects in or performance of a Rhino Product, howsoever caused. Rhino’s obligation under this Limited Warranty is expressly limited to the repair or replacement, at Rhino’s election.
To begin the pre-approval process for your warranty claim, use the warranty claim tab at the top right of this page or call your Rhino Dealer or Rhino customer service toll-free at 1-866-707-1808 for assistance.